Resources
The Resources section is where you can learn how we think, what we deliver, and how to take the next step. You will find practical blogs on knowledge quality, governance, and AI readiness, plus FAQs that answer the questions we hear most from teams running large, messy knowledge estates.
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If you are evaluating index AI, this is also the quickest way to understand what a demo looks like and what you will get out of it.
Browse the content, pick the topics that match your world, then book a session when you are ready and we'll walk through your environment, your risks, and the fastest route to measurable improvement.
Our Blog
Our blog is where we unpack the real-world problems that sit behind knowledge chaos and unreliable AI. We write about the practical stuff teams face every day: contradictory articles, duplicated content, broken ownership, outdated policies, and the hidden operational cost of “nobody trusts the knowledge base”.
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You will find clear, usable insights on how to improve knowledge quality, build governance that actually sticks, and make GenAI, search, and self-service safer and more effective. If you are exploring index AI, the blog also shows the thinking behind our Scope, Scan, Solve, Shift approach and the kinds of issues we typically uncover in the first few days.
FAQ's
Our FAQs are designed to give you straight answers quickly. They cover what index AI does, how Scope, Scan, Solve, and Shift work in practice, what a pilot includes, how we handle governance and audit trail, and what you can expect in terms of outcomes and timelines.
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If you are comparing options or pressure-testing whether we fit your environment, start here. Most questions we get in early calls are answered in a few minutes, and if something is not covered, booking a demo is the fastest way to get a precise answer against your systems and use case.
Our Bookings
Bookings is where you turn curiosity into a clear next step. A session with index AI is not a generic product tour. We use the time to understand your knowledge estate, your highest-risk domains, and the operational pain you are trying to remove, then show exactly how Scope, Scan, Solve, and Shift applies to your environment.
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You will leave with a practical view of what we would scan first, what issues we typically uncover, how governance and approvals would work with your teams, and what “measurable improvement” looks like. If you are evaluating GenAI, self-service, or contact-centre performance, this is the quickest way to see whether Index AI will move the needle.
