Use Case: Manufacturing & Industrial

Manufacturing knowledge lives everywhere: SOPs, maintenance manuals, quality procedures, shift handover notes, and ITSM articles. When versions drift, you get downtime, rework, and safety risk. index AI finds conflicting and outdated guidance, then helps you govern fixes and stabilise the “right way to do it”.

• Reduce downtime caused by inconsistent troubleshooting steps

• Improve safety and quality by removing outdated procedures

• Speed up onboarding with a trusted, structured knowledge layer

 

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WHY IT MATTERS

In industrial environments, knowledge isn’t static. Procedures change, equipment differs by site, and teams develop local workarounds that spread informally. Over time, you end up with multiple “approved” versions, outdated PDFs still in use, and inconsistent outcomes.

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index AI helps you pinpoint where procedural drift exists, who owns it, and what to fix first. You get governed remediation workflows and measurable progress so improvements stick across plants and teams.

 

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WHAT WE DO

Scope

• Map where SOPs, manuals, and troubleshooting content live across sites

• Identify owners, review cycles, and safety/quality-critical domains

Scan

• Detect duplicates, contradictions, ROT, broken links, and outdated attachments

• Cluster issues by asset, line, product family, or site

Solve

• Route fixes through approvals with audit trail and accountability

• Track progress against baselines and prove operational improvement

Shift

• Consolidate SOP libraries and restructure content for findability

• Migrate and redirect safely while preserving history

 

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WHAT YOU’LL GET

• A baseline “procedural health” report with risk hotspots

• Contradiction clusters linked to assets/processes and owners

• A prioritised remediation plan aligned to downtime, safety, and quality impact

 

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FAQs

Can this work across multiple plants and languages?
Yes. We’re built for distributed estates and can separate “global standard” vs “site variant” content.

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Do you handle PDFs and manuals as well as web pages?
Yes. We detect stale attachments, duplicates, and broken references to documents.

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How do you prioritise fixes?
By operational impact: downtime risk, safety risk, quality risk, and frequency of use.

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Does this replace our QMS or DMS?
No. We improve knowledge quality and governance across the tools you already use.

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What’s a strong pilot scope?
One production area plus maintenance troubleshooting and the SOP library that supports it.