Use Case: Airlines and Aviation

Aviation runs on procedures, exceptions, and fast coordination. When guidance drifts across teams and systems, the risk is operational delay, inconsistent service, and compliance exposure. index AI finds conflicting knowledge, governs fixes, and creates a stable truth layer.

• Reduce inconsistency across procedures and playbooks

• Improve disruption and exception handling with trusted guidance

• Strengthen governance and traceability for regulated environments

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WHY IT MATTERS

In aviation, knowledge isn’t just “content”. It’s operational performance. When multiple versions of procedures exist across departments, teams lose time, make avoidable mistakes, and fall back to tribal knowledge.

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index AI helps you identify where guidance conflicts, what’s outdated, and where ownership is unclear. Then we put controlled remediation in place so change is traceable and the right version stays the right version.

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WHAT WE DO

Scope

• Map critical knowledge domains (IROPS, claims, baggage, safety, special assistance)

• Identify owners, approvals, and high-risk change areas

Scan

• Find contradictory procedures, duplicated manuals, broken links, stale attachments

• Cluster issues by topic, station, department, or system

Solve

• Controlled remediation workflows with approvals and audit trail

• Evidence-based change history for accountability and compliance

Shift

• Consolidate and reorganise knowledge across systems

• Maintain redirects and history for continuity and traceability

 

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WHAT YOU’LL GET

• Critical knowledge map and risk hotspots

• Contradiction register with severity and prioritisation

• A remediation workflow with measurable progress reporting

 

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FAQs

Does this work across multiple stations and teams?
Yes. We’re built for distributed knowledge estates with many owners and silos.

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Can you handle manuals and attachments, not just web pages?
Yes. We detect outdated and duplicated attachments and link them to the pages that rely on them.

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How do you support compliance needs?
Governance, approvals, and change history are core to the workflow, not an afterthought.

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Will this help during disruption events?
Yes. Consistent playbooks reduce escalation and decision friction during IROPS.

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What’s the fastest way to start?
A discovery and scan focused on one high-impact domain (for example disruption playbooks or customer claims).