Our Services
What do we offer?
index offers a simple, end-to-end services journey for company knowledge that takes you from “we don’t really know what information we’ve got” to a knowledge estate your teams, customers, and AI can rely on. We work across platforms like Confluence, SharePoint, ServiceNow, file shares and intranets to map where knowledge lives, who owns it, and how it’s governed.
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From there, we:
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Diagnose quality issues at scale
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Help you fix them with the right approvals and audit trails
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Keep standards high so the same problems don’t creep back
Our core services working together
​Our core services follow a clear cycle:
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index Scope - discover and define your knowledge landscape, ownership, risks, and priorities
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index Scan - identify issues such as duplicates, contradictions, broken links, ROT (redundant, outdated, trivial) and policy gaps across your estate
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index Solve - guide and govern remediation with workflows, approvals, and measurable impact tracking
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index Shift - restructure, migrate, and redirect content so it’s organised, findable, and AI-ready​​
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index Sustain - the combination of Scan and Solve that will keep the knowledge quality high, once the first pass of improvements is done
What kinds of projects do we do?
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You can engage us for:
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Focused health checks
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Targeted remediation programmes
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Migration/restructure initiatives
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Full “one loop” partnerships that covers everything
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You can look through our list of use cases.
The Insight-to-Actions Loop
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Ready to bring clarity to your content chaos?
Tell us what you need, and we’ll show you how simple it can be to get organised.