our services

Index AI offers a simple, end-to-end services journey that takes you from “we don’t really know what we’ve got” to a knowledge estate your teams, customers, and AI can rely on. We work across platforms like Confluence, SharePoint, ServiceNow, file shares and intranets to map where knowledge lives, who owns it, and how it’s governed. From there, we diagnose quality issues at scale, help you fix them with the right approvals and audit trails, and then keep standards high so the same problems don’t creep back.

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Our core services follow a clear cycle:

Scope - discover and define your knowledge landscape, ownership, risks, and priorities

Scan - identify duplicates, contradictions, broken links, ROT and policy gaps across your estate

Solve - guide and govern remediation with workflows, approvals, and measurable impact tracking

Shift - restructure, migrate, and redirect content so it’s organised, findable, and AI-ready

 

You can engage us for a focused health check, a targeted remediation programme, a migration/restructure initiative, or a full “one loop” partnership that covers everything.