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Scan

Find and monitor the issues in your company knowledge

index Scan is your knowledge health engine for Confluence, SharePoint and ServiceNow, plus wider wikis, document repositories and intranets.


It automatically detects duplicates, contradictions, outdated or redundant content, broken links and 100+ other KPIs. Then it prioritises what to fix first based on usage and business impact, so teams can focus on the issues that actually hurt customers and performance. All these insights are displayed in a comprehensive dashboard.​

Example KPIs

Curious about what kinds of KPIs we measure? Here's a few examples:

Has the article ever been maintained

Did someone ever update/review the article or is it maybe 10 years old and was never checked, possibly including outdated process instructions?

Legibility

Is the content phrased in a way that will be understandable to the target group or did someone maybe copy a few scattered notes and snippets into a document, leaving the information hard to interpret?

Is the document owner known

Does the metadata include the document owner, who may be contacted for possible questions and who will keep the document reviewed and up to date, or is it orphaned and nobody feels responsible for making sure the document is correct?

Make your content AI-ready

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