Join us as: Senior Client Partner

You’ll own strategic growth across enterprise accounts and be the person who turns interest into revenue. This is a high-credibility hunting role where you lead from the front: getting in with senior buyers, exposing the hidden cost of messy knowledge, and making the case for action now. You’ll show leaders exactly why AI fails when the knowledge layer is broken, then sell a clear, practical path forward through index Scope, Scan, Solve, and Shift, from first conversation to paid pilot to expansion.

What you'll do

Build, qualify and close a strong pipeline of enterprise SaaS opportunities (typically £50k–£500k+).
Generate pipeline through your industry network, LinkedIn presence, partner relationships, and proactive outbound.
Run high-quality discovery with senior stakeholders across CIO/IT, CX/Contact Centre, Knowledge Management, Digital, Risk/Compliance, and Procurement.
Map the account: budget owner, decision process, decision criteria, champion, stakeholders, blockers, timelines, and urgency.
Position index clearly against build vs buy and competing approaches, tying value to measurable operational outcomes and risk reduction.
Create executive-ready narratives and business cases that land with buyers (problem → impact → proof → plan → commercial ask).
Shape proposals, SOWs and commercials with clear scope, success metrics, delivery plan, and a defined path to expansion.
Drive pace: move from first meeting to proposal rapidly, using crisp next steps and stakeholder alignment.
Maintain an evidence-based forecast with strong pipeline hygiene and predictable weekly progress.
Partner closely with delivery for clean handovers: scope, risks, success criteria, comms plan, and stakeholder ownership agreed.
Ensure early wins convert into renewals and expansions by staying engaged post-sale and supporting account growth.

You will be a strong fit if you…

You thrive on cold outreach, door-opening, and creating opportunities where none existed. You don’t wait for inbound, you manufacture pipeline.
Can sell to the top of the house. You’re confident with C-suite and senior leaders, can control the room, and know how to turn curiosity into urgency, and urgency into a decision.
Live for the chase and the close. You’re competitive, resilient, and relentless. You follow up hard, handle rejection without flinching, and you don’t let deals drift.
Are a master of persuasion. You can reframe problems, challenge assumptions, and make the status quo feel expensive. You sell value, outcomes, and risk reduction, not product features.
Know how to run an enterprise deal cycle end-to-end. You can qualify fast, map stakeholders, build a champion, navigate procurement, and keep momentum through legal and security without losing control.
Can turn a conversation into a commercial. You’re sharp at shaping proposals and commercials, and you know how to ask for the money without sounding awkward.
Bring your own network and your own engine. You already know how to access the right accounts and people, and you have the discipline to run a high-volume outreach machine.
Love building the story as you sell it. You can test messaging live in the market, learn fast, and refine your pitch until it consistently lands.

What we offer

Competitive base salary and commission tied to closed revenue and expansion.
Warm start with a clear ICP, messaging, pitch assets, and founder support on priority deals.
Autonomy with backing: you own the number, we remove blockers fast (pricing, proposals, product input, exec access).
Enterprise-grade product: real value, clear outcomes, and a delivery team that can land results.
Hybrid working with flexibility and minimal internal bureaucracy.
Career growth as we scale: first senior sales hires become leaders, not passengers.
A straight-talking culture focused on outcomes, trust, and doing the work properly.

Experience must-haves

5+ years as an enterprise hunter in B2B SaaS / data / AI / CX / governance / IT services, with a proven ability to open doors and create pipeline from scratch.
Documented closes in complex enterprise deals: multi-stakeholder, procurement-led, long-cycle sales with £50k+ ACV (or equivalent), plus evidence you can consistently progress deals through to signature.
Executive-grade discovery and value selling: you can get to the real pain fast, quantify impact in commercial terms, build a simple business case, and run confident C-level meetings that move decisions forward.
Credibility selling into regulated or high-complexity sectors (telco, utilities, finance, aviation, public sector): you understand how to sell where risk, governance, and scrutiny are high and deals don’t close on charm alone.
Hard pipeline discipline: you run your patch like a machine, clean CRM hygiene, accurate forecasting, tight next steps, and clear qualification logic (MEDDICC-style thinking even if you don’t label it).

Experience nice-to-haves

You’ve sold into the real buyers: Knowledge Management, Customer Operations / Contact Centres, Digital/IT, Security/Risk, or Compliance, and you know how to turn their pain into budget and urgency.
You can win “buy vs build” arguments. You’ve sold platforms, analytics, or governance tooling where the default is “we’ll build it internally,” and you know how to make the build option feel slow, risky, and expensive.
You’ve used partners to accelerate pipeline. You’ve worked with consultancies, SIs, or platform ecosystems and can turn relationships into warm intros, co-sell motions, and deal flow.
You understand the enterprise knowledge landscape. You’re familiar with the environments we sell into: Confluence, SharePoint, ServiceNow, and the broader enterprise content/search ecosystem, and can speak the customer’s language without getting lost in the technical weeds.

Apply by emailing your CV and a short note covering: why index, why this role, and one achievement you’re most proud of. If it’s a fit, we’ll get back to you to arrange an interview.

Apply now